kowanii Gum Paste Storage Board, Fondant Foam Pad Sponge Mat for Sugarcraft Flower Modelling Tools Accessory, Fondant Shaping Foam Pad, 2 Pack
- Include Gum Paste Storage Board and Fondant Foam Pad.
- Convenient Storage: Maintain the easy-to-shape consistency of your cut gum paste and fondant pieces-place them undet the clear covers of this convenient Storage Board until you're ready to work with them.
- Enough Space: Two flaps provide ample space for storing multiple petals and leaves when making flowers like the rose, the calla lilly or the daisy.
- Perfect Petal Edges: Create wonderful sugar flowers easily using these specially designed foam pads to make beautiful shaped petals and foliage with soft natural curves and additional veining detail.
- Sugar Flower Foam Pad: Sugar gumpaste modelling tools, great decorating for cake, cup cake, chocolate. The pads can be used in conjunction with a variety of decorative mediums including gum paste and fondant.
Size: Fondant Foam Pad 9.84*7.87inches, Gumpaste Storage Board 10*8inches
1. About the Gumpaste Storage Board, before first and after each use, wipe board clean with a damp cloth and dry thoroughly. Do not immerse in water.
2. Fondant Foam Pad, easy to wash, nontoxic, non-sticking.
3. Fondant modeling foam pad, ideal for cake decoration for all occasion.
4. Ideal soft surface for shaping flowers, leaves and other fondant or gum paste cutouts.
5. Use the Flower Foam Pad for thinning petal edges with a ball tool carving vein lines on leaves and making ruffled fondant strips.
6. The pads can be used in conjunction with a variety of decorative mediums including gum paste and fondant. Notice: Due to the light and screen differences, the item's color may be slightly different from the pictures. Please understand.
Package Dimensions: 10.0 x 6.0 x 1.0 inches
To track your order, you can visit here or directly at the courier's website:
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AFTER YOU'VE PURCHASED
When Will My Order Be Processed?
We want to make sure you get your items as quickly as possible. When ordering please make sure you select the correct model and color because we cannot modify your orders. Modifications or cancellations cannot be made once the order is in the system.
Orders will be processed within 48 hours of ordering and be shipped the next day after the processing day.
A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment. Shipping costs are dependent upon the weight of the package and delivery location. Customers are responsible for customs duties and taxes for all International orders.
As the receiver it will be your sole responsibility to track your order and submit necessary requirements to the customs or courier otherwise if the order has been tagged as return to sender or unsuccessful delivery due to the receiver not being able to follow-up or have not submitted the necessary requirements or notification to the courier, we are not able to process any refund or replacement for free and you may need to place the order again.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.
If you need to change or cancel your order, please contact us immediately. We process and ship orders quickly (we’re fast!). Once our warehouse has processed your order, we will be unable to make any changes.
Please note that any orders that have already been packed or shipped cannot be cancelled.
Will I Be Charged With Customs And Taxes?
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.
Is My Order Eligible For Free Shipping?
Free shipping can be applied to orders that meet the minimum amount required.
Whenever the promotion season，due to the high volume of orders we are receiving, your shipment may take longer than usual. Rest assured, we are working hard to get everything out asap. We know it may be frustrating to wait longer than expected for your order, but the one thing we don’t want to do is sacrifice the quality of our products.
Thanks for understanding !!!
HOW DO I RETURN AN ITEM?
If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order.
Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved.
Only items purchased directly from https://kowanii.com will be accepted. For products purchased from authorized retailers, please get in touch with them directly for returns.
Returned items must be in original packaging, including any accessories, manuals, and documentation.
Returned items must be unused, in the same condition that we sent it to you, and in their original packaging. Stains, folded cards, broken seals/ plastic foiling broken will not be accepted. If the condition of the product shipped back to us is not in acceptable condition we reserve the right to not refund or exchange. Products that have been personalized cannot be refunded or exchanged.
Non-returnable items include items purchased through retailers, incorrect products purchased, and damaged products through customer mishandling.
Returns made without receipt may be refused. kowanii reserves the right to deny any return.
WHAT IF THE ITEM(S) I RECEIVED ARE DEFECTIVE/INCORRECT/DAMAGED?
Did you receive a faulty unit, or the wrong product? Simply not satisfied with your order?
Please contact our Customer Support team to start the return process. Please include the following information:
- Order number
- Proof of purchase
- Video or photo of the faulty product (if applicable)
- Complete delivery address
- Contact telephone number
In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.
HOW LONG IS THE RETURNS PROCESS?
Processing returns may take up to 14 business days from the day we receive your return. We will email you to confirm once your return has been processed.
For returned items, a full refund will be credited for defective products. For non-defective items, refund excludes all shipping and handling fees.
WHEN WILL I RECEIVE MY REFUND?
All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 14 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
If you haven't received a credit for your return yet, here's what to do:
Contact the bank/credit card company. It may take some time before the refund is posted to your account.
HOW DO I CHANGE OR CANCEL MY ORDER?
Please contact us as soon as possible if you need to modify or cancel your order. Make sure to provide your order number and the modification you would like to make and we’ll confirm once the modification has been made. Please note that any orders that have already been packed or shipped cannot be modified or cancelled.
To check the status of your order, please log-in to your kowanii account or contact our Customer Support team.