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kowanii

Uppercase Lowercase Font Letter Number Press Set Cookie Stamps

Uppercase Lowercase Font Letter Number Press Set Cookie Stamps

Regular price $29.80 USD
Regular price Sale price $29.80 USD
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Shipping calculated at checkout.
Model


ALL NEW Signature UPPERCASE or Lowercase font set is ideal for personalising your bakes in modern signature style script.

Our Lowercase Signature font set has been designed to work flawlessly with our Uppercase Signature Script set both from the same font family.

The letters themselves are thin and fine which makes for a clean stamp into your bakes and they are all clear which means you can see right through to where you are stamping.

Our Signature Script UPPERCASE will will fit approximately 5 Letters across a 7cm cookie, however when used with our lowercase set you can expect at least 8-9 letters.


INCLUSIONS:

1 x uppercase A-Z full  (additional letters can be purchased individually - refer to listing)

Material: PLA which is safe to touch food.

Letter extrusion: 3mm

 

Instructions
Place the tiles in reverse order in the holder when using letters, numbers and symbols. (They need to be in the mirror image of the final design)

Slide tile pieces on to the holder, and slide the flip locks on either side to secure tiles on the holder.


- Care and use -
Hand wash only with warm water. Air dry and keep out of direct sunlight.
*DO NOT wash in dishwasher.

CAUTION: SMALL PARTS - KEEP OUT OF REACH OF CHILDREN



Refund Policy

HOW DO I RETURN AN ITEM?

If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order.

Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved.

Only items purchased directly from https://www.kowanii.com will be accepted. For products purchased from authorized retailers, please get in touch with them directly for returns.

Returned items must be in original packaging, including any accessories, manuals, and documentation.

Returned items must be unused, in the same condition that we sent it to you, and in their original packaging. Stains, folded cards, broken seals/ plastic foiling broken will not be accepted. If the condition of the product shipped back to us is not in acceptable condition we reserve the right to not refund or exchange. Products that have been personalized cannot be refunded or exchanged.

Non-returnable items include items purchased through retailers, incorrect products purchased, and damaged products through customer mishandling.

Returns made without receipt may be refused. kowanii reserves the right to deny any return.

WHAT IF THE ITEM(S) I RECEIVED ARE DEFECTIVE/INCORRECT/DAMAGED?

Did you receive a faulty unit, or the wrong product? Simply not satisfied with your order?

Please contact our Customer Support team to start the return process. Please include the following information:

  • Order number
  • Proof of purchase
  • Video or photo of the faulty product (if applicable)
  • Complete delivery address
  • Contact telephone number

In some cases, you may be required to include a video or photo of the defective product for proof in order to refund or replace the product.

HOW LONG IS THE RETURNS PROCESS?

Processing returns may take up to 14 business days from the day we receive your return. We will email you to confirm once your return has been processed.

For returned items, a full refund will be credited for defective products. For non-defective items, refund excludes all shipping and handling fees.

WHEN WILL I RECEIVE MY REFUND?

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 14 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.

If you haven't received a credit for your return yet, here's what to do:

Contact the bank/credit card company. It may take some time before the refund is posted to your account.

HOW DO I CHANGE OR CANCEL MY ORDER?

Please contact us as soon as possible if you need to modify or cancel your order. Make sure to provide your order number and the modification you would like to make and we’ll confirm once the modification has been made. Please note that any orders that have already been packed or shipped cannot be modified or cancelled.

To check the status of your order, please log-in to your kowanii account or contact our Customer Support team.

Customer Support

Hit us up with any questions or comments. We're here to help you!
All emails will be answered within 24 hours (business days).
We offer full support onweekdays from 10am-6pm GMT+8.

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Estimated delivery:
Mar-14,2024 - Mar-24,2024

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