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Hit us up with any questions or comments. We're here to help you!
All emails will be answered within 24 hours (business days).
We offer full support on weekdays from 10am-6pm GMT+8.

Send us an email:

ASK US ANYTHING! WE'LL GET BACK TO YOU WITHIN 24-48 HOURS.

Chat with us:

IF YOU HAVE AN ISSUE OR QUESTION THAT REQUIRES IMMEDIATE ASSISTANCE, YOU CAN CLICK BELOW TO CHAT LIVE WITH A CUSTOMER SERVICE REPRESENTATIVE. IF WE AREN'T AVAILABLE, DROP US AN EMAIL TO THE LEFT AND WE'LL RESPOND WITHIN 24-48 HOURS.
Message us

Chat with us:

Monday to Saturday: 9am - 10pm

Sundays: 10am - 6pm

Or you can reach us via email at
customer-service@kowanii.com
and expect a response within 24-48 hours.

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